Delivery Policy
Last Updated: 2 August 2026
This Delivery Policy explains how digital products (virtual cards) purchased through ZikCards.com, operated by Rab Technologies & Traders LLC, are processed and delivered.
Because ZikCards sells digital, non-physical products, delivery operates differently from traditional shipping.
1. Type of Products Delivered
ZikCards provides virtual cards delivered digitally through:
Your ZikCards account dashboard
Email notifications (when applicable)
No physical cards or mail deliveries are involved.
2. Delivery Timeframe
A. Instant or Near-Instant Delivery
In most cases, virtual cards are delivered:
➡ Immediately, or
➡ Within a few minutes after payment confirmation.
This depends on:
Payment approval
Fraud checks
System load
Card issuer processing time
B. Delayed Delivery (Rare cases)
Delivery may take longer if:
Payment is flagged for manual review
KYC verification is required
System maintenance or outage occurs
Card issuer delays processing
Payment is pending or under review
In such cases, delivery may take:
➡ Up to 24 hours
You will be notified if additional information is needed.
3. Delivery Method
Virtual cards are delivered through:
A. User Dashboard
Once payment is successful, your card will appear in:
ZikCards Dashboard → My Cards
B. Email
A notification email may be sent confirming that the card is ready.
4. Failed Delivery
Delivery may fail due to:
Unverified account
Payment failure
Technical issues
Fraud detection triggers
If your product does not appear in the dashboard within 10 minutes, please contact:
support@zikcards.com
We typically respond within 24 hours.
5. Payment Verification Holds
Payments may be temporarily held for:
High-risk transactions
Concealing your location to evade sanctions screening or issuer restrictions
Unusual activity
Duplicate orders
In such cases, delivery will occur only after verification.
You may be asked to provide KYC documents.
6. No Physical Shipping
Since ZikCards operates 100% digitally, we do not offer:
Postal delivery
Courier shipping
Physical pickup
Everything is delivered electronically.
7. Incorrect or Failed Transactions
If a card fails to deliver due to system error, and the issue is confirmed to be on our side, we will:
Re-issue the card, OR
Refund per our Refund Policy
User error (wrong email, wrong purchase, wrong merchant) is not eligible for re-delivery or refund.
8. Delivery Confirmation
A card is considered delivered successfully when:
It appears in the user's dashboard, OR
The card details are accessible, OR
The email confirmation is sent
Once a card has been issued, the one-off card creation fee is not refundable. This does not affect the money loaded onto the card: closing a card returns its remaining balance to your wallet in full, at any time and at no charge.
9. Contact Information
For delivery-related support:
Rab Technologies & Traders LLC
support@zikcards.com